Effective date: September 18, 2026

1. Who We Are
STUDIO032 ("we", "us", "our") is an online jewelry store that sells handmade sterling silver jewelry. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, browse our products, or make a purchase.

2. Information We Collect
We collect different types of information depending on how you interact with our site:

2.1 Information you provide to us
- Contact details, such as your name, email address, phone number, and shipping/billing address
- Account details, such as your login email and password (if you create an account)
- Order details, such as the products you purchase, payment method (last 4 digits only), and delivery information
- Messages you send us, such as emails, contact form submissions, or chat messages

2.2 Information collected automatically
When you visit our site, certain information is collected automatically, such as:
- Device and browser information (type of device, browser version, operating system)
- IP address and approximate location
- Pages you visit, links you click, and how you move through the site
- Cookies and similar technologies (see Section 5)

3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders, including payment, shipping, and order updates
- To create and manage your account, if you choose to register
- To respond to your questions, requests, or support needs
- To send you important service messages, such as order confirmations, shipping updates, and changes to our terms or policies
- To send marketing emails or updates about new products, special offers, or events, if you choose to receive them (you can unsubscribe at any time)
- To improve our website, products, and customer experience by analyzing how visitors use our site
- To help prevent fraud, protect our site, and comply with legal obligations

4. Payments
When you make a purchase, your payment is processed by secure third-party payment providers. We do not store your full payment card details. These providers use your information to process payments and prevent fraud, in line with their own privacy policies.

5. Cookies and Analytics
We use cookies and similar technologies to:
- Remember your preferences (such as language or items in your cart)
- Help our site function properly
- Understand how visitors use our site so we can improve it

We may also use analytics tools (such as Google Analytics or similar services) to collect information about how our site is used. These tools may use cookies and collect information like your IP address, pages visited, and time spent on the site.

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work properly.

6. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only when necessary, including:
- Payment providers, to process your payments securely
- Shipping and delivery partners, to deliver your orders
- Service providers who help us run our website, send emails, or analyze site performance
- Professional advisors (such as legal or accounting services), if needed
- Authorities or law enforcement, if required by law or to protect our rights or the rights of others

These partners are only allowed to use your information to provide services to us and must protect it.

7. Data Retention
We keep your personal information only as long as needed for the purposes described in this Policy, including:
- To provide our services and complete your orders
- To comply with legal, tax, and accounting requirements
- To resolve disputes and enforce our agreements

When we no longer need your information, we will delete it or anonymize it.

8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct or update your information if it is inaccurate or incomplete
- Request that we delete your personal information, in certain cases
- Object to or restrict certain types of processing
- Withdraw your consent to marketing at any time by clicking "unsubscribe" in our emails or contacting us

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy
Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Effective date" at the top of this page. We encourage you to review this Policy regularly to stay informed about how we protect your information.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

STUDIO032
Email: 032@studio032.com

This Privacy Policy is provided for general information only and does not constitute legal advice. For specific legal guidance, please consult a qualified legal professional.